Privacyy Policy

Demery Jayne International LLC. (“DJI”, “we”, "us") are committed to protecting and respecting your privacy. This policy (together with our terms and conditions) sets out the basis on which any personal information we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it. By visiting this website, you are accepting and consenting to the practices described in this policy. If you are accessing this site from the EEA (European Economic Area), there are additional rights and information that apply to you. You may access our EEA specific privacy policy.
We may use the personal information you provide to us:
(a). to supply our products to you;
(b). to process your payment for the products;
(c). if you agreed to this during the registration and/or order process, to give you information about similar products that we provide, but you may stop receiving this at any time by contacting us.


Information We Collect About You

We may collect and disclose the following general categories of personal information:
  • Personal identifiers;
  • Geolocation data;
  • Commercial Information;
  • Internet or other electronic network activity information.
Registration for services (Create Your Account) on our website ( is optional and allows you to create your own account to be used to make purchases on the site and provide your consent to receive our materials. In order to register your account, you will be required to enter some personal information (marked with an asterisk) which is required for identification and use of the services, in the absence of which we could not supply them. Also, in order to make on-line purchases of DJI products you will be required to supply further personal information, necessary for administrative and/or accounting purposes (order management, shipment of goods, payment and billing). If you contact our customer care team, we may collect additional data to help us resolve any queries relating to your order, delivery, payment, marketing, the website or anything else.


Cookie Information

Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. We use the following cookies:
  • Strictly necessary cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies. You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
We also collect and process data that is required to allow us to provide our services to you. We may collect the following data when you browse or shop at technical information, including the Internet protocol (IP) address, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; information about your visit, including the URL clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.


Information We Share

We may share your personal information with our vendors, subject to your prior consent (which you provide by ticking the appropriate boxes during online registration and on order forms) for use and processing by DJI for the following purposes: (i) to fulfill your order, including processing payments and shipping products (using payment processors, banking operators, internet providers, eCommerce hosting maintainers, companies specializing in IT and telematics services, logistic partners) (ii) for marketing and advertising activities (using email marketing, sms marketing, companies specialized in market research and data processing, companies providing publishing and distribution services), (iii) for business optimization and operational purposes (such as analytics, service customers and accounts, detect security incidents and search engine providers), (iv) to comply with certain legal obligations, which may include the communication of your personal information to governmental bodies, law enforcement, banks, legal and businesses advisors.
To carry out these uses and processing activities, your personal information will only be communicated to (i) DJI affiliated group companies, being under common ownership and control with the parent company Demery Jayne International (UK), Limited; and (ii) trusted third party companies that carry out shipping, financial services, project management or other operations instrumental to fulfilling your requests and the contract (e.g.: postal services, couriers, payment processing, etc.); or (iii) to comply with certain legal obligations, which may include the communication of your personal information to governmental bodies, law enforcement, banks, legal and businesses advisors. Your personal information has not, and will not, be sold.


Storing Personal Data

Data will be processed by electronic and physical means by employees and authorized representatives of DJI. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.


Your Rights

You have the right to ask us not to process your personal information for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting DJI by sending an e-mail to Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal information to these websites.


Access To Information

You may make a request to access, change, correct, supplement your personal information and in particular to make a request to opt out from receiving further material or ask to be deleted from the DJI database archive by sending an email to



In compliance with the Privacy Shield Principles, DJI commits to resolve complaints about our collection or use of your personal information. General questions, comments and requests regarding this privacy policy are welcomed and should be addressed to